While trying to connect to the platform, you notice that you forgot your password? Pas de panique !
Don't panic!
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​Just click on the link "I forgot my password".

You will then have to fill in your email address so that a reset email will be sent to you.

Si vous ne recevez pas le mail, n'hésitez pas à aller regarder dans vos spams, sinon contactez nous via la bulle de chat présent sur l'outil.

After clicking on "Forgot password", you will be taken to a page that will ask for your email address to verify your identity

Once the email address is filled in, press the Validate button. A new page loads informing you that an email has just been sent to you.

Carefully check your emails, you should normally receive an email from "

Si jamais vous vous trompez dans la création de votre nouveau mdp il faudra attendre 3 minutes entre 2 essais.

Once the new password is complete, you can log in again with the correct password and email address!
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